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| Privacy Statement |
Information Collection and Use
eTek Systems, LLC, (Company) is the sole owner of the information
collected on this site. We will not sell, share, or rent this
information to others in ways different from what is disclosed
in this statement. Company collects information from our users
at several different points on our website.
Our postal address is 6628 Brook Bend Way, Louisville, KY 40229
We can be reached via e-mail at info@eteksystems.com
or you can reach us by telephone at (877) 842.25.66
Order
We request information from the user on our order form. Here a user must provide contact
information (like name and shipping address) and financial information
(like credit card number, expiration date). This information
is used for billing purposes and to fill customer’s orders.
If we have trouble processing an order, this contact information
is used to get in touch with the user.
If you supply us with your postal address on-line you will only receive the information
for which you provided us your address. Persons who supply
us with their telephone numbers on-line will only receive telephone
contact from us with information regarding orders they have
placed on-line.
Cookies
A cookie is a piece of data stored on the user’s hard
drive containing information about the user. Usage of a cookie
is in no way linked to any personally identifiable information
while on our site. Once the user closes their browser, the cookie
simply terminates. With respect to cookies: We do not set any
cookies. Some of our business partners use cookies on our site
(for example, advertisers). However, we have no access to or
control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement,
and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.
Sharing We will share aggregated demographic information with
our partners and advertisers. This is not linked to any personal
information that can identify any individual person. With respect
to Ad Servers: We do not partner with or have special relationships
with any ad server companies.
We use an outside shipping company
to ship orders, and a credit card processing company to bill
users for goods and services. These companies do not retain,
share, store or use personally identifiable information for
any secondary purposes. We partner with another party to provide
specific services. When the user signs up for these services,
we will share names, or other contact information that is necessary
for the third party to provide these services. These parties
are not allowed to use personally identifiable information except
for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that we
are not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each and every
web site that collects personally identifiable information.
This privacy statement applies solely to information collected
by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name
and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose
this information. Information requested may include contact
information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information
will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving
the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend’s name and email address.
Company will automatically send the friend a one-time email
inviting them to visit the site. Company stores this information
for the sole purpose of sending this one-time email.
Security
This website takes every precaution to protect our users’ information.
We always use industry-standard encryption technologies when
transferring and receiving consumer data exchanged with our
site, When we transfer and receive certain types of sensitive
information such as financial or health information, we redirect
visitors to a secure server. When our registration/order form
asks users to enter sensitive information (such as credit card
number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry
- SSL. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just ‘surfing’. While we use
SSL encryption to protect sensitive information online, we also
do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees
who need the information to perform a specific job (for example,
our billing clerk or a customer service representative) are
granted access to personally identifiable information. Our employees
must use password-protected screen-savers when they leave their
desk. When they return, they must re-enter their password to
re-gain access to your information. Furthermore, ALL employees
are kept up-to-date on our security and privacy practices. Every
quarter, as well as any time new policies are added, our employees
are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers’ information
is protected. If you have any questions about the security at
our website, you can send an email to the above address.
Correction/Updating
Personal Information: Upon request we provide site visitors
with access to all information [including proprietary information]
that we maintain about them. Consumers can access this information
by e-mail us at the above address. Upon request we offer visitors
the ability to have inaccuracies corrected in contact information,
financial information. Consumers can have this information corrected
by sending us e-mail at the above address.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what
information we collect, how we use it, and under circumstances,
if any, we disclose it. From time to time, we may use customer
information for new, unanticipated uses not previously disclosed
in our privacy notice. If our information practices change at
some time in the future we will post the policy changes to our
Web site to notify you of these changes and provide you with
the ability to opt out of these new uses. If you are concerned
about how your information is used, you should check back at
our Web site periodically.
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